On Saturday after doing some basic home maintenance, I was headed out to the annual BBQ/drink up at the Boulder Reservoir, known as the Rez Fest. About half way there, I get a call from my wife, explaining that there is no water at the house, hence I flipped a b*tch to see what is going on. After figuring out that it is not a burst pipe, I called around to see if there is someone who can take a look at this problem. Note, it is about 4pm on a Saturday at this time.
I called the number of the company who put stickers on all the well-related equipment in our basement, and left a number for them to call me back. I also called Boulder Water Well, which I found in the phone book. Boulder Water actually had someone answer the phone, and told me that they could get someone out here in about an hour, and that the serviceman would give me a call in about 15 minutes to get some particulars. In the meantime, I did receive a call from the first place, where a gentleman who may have been stonned called and told me that the best he could do was get there the next morning.
Within an hour or so, Brent from Boulder Water Well showed up at my house, diagnosed the issue as being a dead pump, and started the replacement process. It should be noted that there were two possible issues, a dead pump or a dry well. Needless to say that replacing a pump was the much less expensive of the two. At the end of the day, the pump, which had a 5 year warranty, lasted 21 years. You can't really blame the old guy for finally giving up the ghost.
Three hours later, we had running water, and a high degree of confidence in the work that had been done. Brent had answers to all my dumb questions, (I like to ask those just so that I can make sure that they have been asked), gave us some options for pump and controls, hooked us up with new water service, and even told me about a local pond where you can pull out 3 to 5 pound bass.
If you're in Boulder and you have a problem with your well, I highly recommend these guys.
Tight Lines,
Dave